We issue a full refund when it is not possible to deliver an ordered item because of import restrictions to a particular country. We do not issue a refund if a buyer should decide that after having received the product, it does not meet his or her expectations. We are a distributor of 100 percent pure tongkat ali root and tongkat ali extract. We are not a medical office that would advice patients on whether tongkat ali, or any other natural health product, is suited for the purpose for which the buyer intends to use it. No pharmaceutical product, and even more so no health supplement, is equally effective in all users.

Information, statements and products on this website have not been evaluated by the FDA and are not intended to diagnose, mitigate, treat, cure, or prevent any disease or health condition.